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Call Screen

Call Screen redirects calls from up to twelve telephone numbers you specify. These callers receive a message informing them that you are not taking calls. Your phone will not ring.
Note: This service is currently not offered in PEI, NB, or NL.

For quick reference, use the following checklist to redirect calls using the Call Screen feature. For more guidance, follow the detailed step-by-step instructions. 

What you need to know before you start

  • Call Screen is available on a pay-per-use and subscription basis. To subscribe to this service visit My Account.
  • This information applies to Residential and Single Line Business customers. If you are a Business customer who dials 9 to reach an outside line, the following steps may not apply. Contact us at 1-866-425-4268 for assistance.


  • Using Call Screen

Follow these easy steps

Using Call Screen

Lift the receiver and press *60. Follow the voice announcement prompts. You will have options to:
  1. Activate or deactivate the Call Screen feature.
  2. Add a telephone number to your list.
  3. Remove a telephone number from your list.
  4. Hear your list of currently screened numbers.
  5. Add the number of the last person who called you to your screen list.
  6. Replay the voice announcement prompts.

You have successfully redirected calls using the Call Screen (*60) calling feature!