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Call Forwarding

Call Forwarding lets you forward your Bell Home phone calls to any number, including your mobile phone or pager.

If there is no answer or if you get a busy signal: Wait for 3 seconds, hang up and then repeat steps 1 to 4, one more time, to activate the service.

  1. Dial *72 (or 1172 on rotary phones).

    Note:  Press *78 if you have multi-line (you need to dial 9 to get an outside line).

  2. Listen for three beeps followed by dial tone.
  3. Dial the phone number to which your calls are to be forwarded.
  4. If there's an answer at the number you are forwarding to: Make sure you keep the line open for at least 5 seconds to activate the service.

    If there is no answer or if you get a busy signal: Wait for 3 seconds, hang up and then repeat steps 1 to 4, one more time, to activate the service.

If you’re using a Home Hub 3000 modem for phone service:

  1. Dial *72.
  2. When prompted, enter the destination phone number (the number to forward your calls to) followed by the # key.
  3. Listen for the message confirming that Call Forwarding has been activated.