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Fibe Installation

Your Fibe will be installatedby our Fibe-certified technicians.

  • You can book a convenient appointment
  • Our friendly and professional technician will:
    • Call ahead to confirm your appointment
    • Discuss your service needs before they begin
    • Check that everything is working, on completion
    • Introduce you to your new equipment

Installation details

 

Step 1: Arranging the installation is easy

You book a convenient appointment time and we call to confirm it.

 

    • You can book a convenient morning or afternoon installation appointment
    • We will call ahead to confirm your appointment date, time and duration
    • Most appointments take about 3 hours. You or another adult will need to be present throughout.

    What you'll need:

    • To ensure that an adult is present for the duration of the appointment
    • To have a power bar available
    • To have uncluttered access to your computers
    • If you rent, to have permission from your landlord for the technician to drill holes, run wires and access the electrical cabinet to install Fibe
 

Step 2: Bringing Fibe into your home

We discuss where Fibe can be brought into your home and where you want to locate your equipment.

 

Step 3: Connecting your equipment

Our technician connects Fibe to the equipment in your home.

 

Step 4: Peace of mind

Our technician cleans up and introduces you to your new equipment.

Our technician will :

  • Clean work areas and return them to their original state
  • Review a welcome pack with you to make sure you understand how to use your new service(s)
  • Check that the work is completed to your satisfaction