If you’re experiencing issues with a third-party app (e.g. Netflix or Amazon Prime) and can’t seem to resolve it, you may need to clear the app’s data.
Note: this may cause you to lose your saved data and you may need to log in to your app and set it up again.
To clear app data:
- Press the Home button on your Fibe TV Voice Remote and select Settings.
- Scroll to Device and select Settings.
- Select Apps.
- Select See All Apps.
- Select the app that is having the issue.
- Select Clear Data.
- Select OK.