Email article Save article

Learn the Voicemail quick keys

Quick Keys in your Voicemail Menu:

  • Press *99 to access your mailbox
  • Press 1 to listen to your messages
  • Press 2 to send a message
  • Press 3 to check receipt of a message
  • Press 4 to change your personal options
  • Press 4 and then 2 for Administrative Options
  • Press 4 and then 3 to customize your greeting
  • Press 5 for envelope information
  • Press 6 to forward a message
  • Press 7 to erase a message
  • Press 8 to reply to a message
  • Press 9 to save a message
  • Press # to skip a message
  • Press * to return to the Main Menu

When Listening to Your Messages:

  • Press 1 to rewind the message by 10 seconds
  • Press 1, 1 to rewind the message to the beginning
  • Press 2 to pause the message for 20 seconds, and
    press 2 again to restart
  • Press 2, 2 to continue to pause
  • Press 3 to fast forward the message by 10 seconds
  • Press 3, 3 to fast forward to the end of the message
  • Press 3, 3, 7 to fast forward to the end of the message and erase it
  • Press 3, 3, 9 to fast forward to the end of the message and save it
  • Press 4 to play a message more slowly
  • Press 5 for envelope information
  • Press 6 to play a message more quickly
  • Press 8 to restore normal volume
  • Press 9 to increase volume
  • Press 0 to replay instructions