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Move my 4K Whole Home PVR to a new location

  1. Disconnect all cables connected to your 4K Whole Home PVR. 
  2. Disconnect the ethernet cable connected to your Powerline Communication Adaptor and remove it from the power outlet. 
  3. Plug the Powerline Communication Adaptor unit in a power outlet at the new location. 
  4. Re-connect the Powerline Communication Adaptor to the 4K Whole Home PVR using the existing ethernet cable. 
  5. Wait 60 seconds and then check to ensure all four Powerline Communication Adaptors connectivity lights on the side of the device are green.

    Note: If all 4 lights are not green, please contact us.

  6. Replug all cables to the 4K Whole Home PVR and TV in the new location.
  7. Turn on your TV and ensure it is on the correct input connected to your 4K Whole Home PVR. 
  8. Wait 10 minutes as the box is starting up. Your TV may show no signal during this time.
  9. Ensure the link light on the 4K Whole Home PVR is solid green.

    Note: If the light is not solid green, please contact us.

  10. Your Fibe TV service should now be active on your 4K Whole Home PVR.
  11. Reset all other existing set top boxes in your home by un-plugging and re-plugging the power cable found at the rear of the receiver. 

Additional information

  • Powerline Communication Adaptors should be plugged directly into an power outlet 
  • Avoid plugging the adaptor into power bars or extension cords. 
  • The power outlet at the front of the Powerline Communication Adaptors is rated for a maximum of 12A and is not recommended for connecting home appliances, space heaters, power adaptors or other high draw electrical devices.