Pop-up blockers may prevent your previous bills from opening on your iPad and iPhones.
Setting your pop-up blocker to allow pop-ups will fix this problem.
To allow pop-ups:
- From your home screen, tap Settings.
- Scroll down and tap Safari.
- Scroll down to Block Pop-ups.
- Tap the on/off switch to change the settings of your pop-up blocker.
Note: Green indicated the pop-up blocker is enabled.