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Unable to view previously bills on my Apple device

Pop-up blockers may prevent your previous bills from opening on your iPad and iPhones.

Setting your pop-up blocker to allow pop-ups will fix this problem.

To allow pop-ups:

  1. From your home screen, tap Settings.

    home

  2. Scroll down and tap Safari.

    Settings

  3. Scroll down to Block Pop-ups.

    pop ups

  4. Tap the on/off switch to change the settings of your pop-up blocker.

    Note: Green indicated the pop-up blocker is enabled.