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Instant Message shows phone number instead of name

This indicates the user is in your friends list or address book but their name or nickname has been auto-populated with their phone number. You can fix this by editing their entry.

Follow these easy steps

  1. Open up your PC Phone.
  2. Right click on the name of the person you need to add the Nickname for and click the Pencil icon.
  3. Add your contact's name in the Nick Name field and Save.