- Determine if the batteries in your remote are good:
- Remote is using Bluetooth: See our Check the battery level of my Bluetooth Slim remote article
- Remote is using Infrared: Press the info button on your Bluetooth Slim remote. The Bell / TV lights blink when batteries are good.
- Replace the batteries if needed.
- Make sure your remote is paired to the receiver. To pair your remote, view our
If you’re still unable to use your remote, please contact us to arrange for a replacement. Charges may apply.