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My Bluetooth Slim remote is not responding

  1. Determine if the batteries in your remote are good:
  2. Replace the batteries if needed.
  3. Make sure your remote is paired to the receiver. To pair your remote, view our Pair my Bluetooth remote to my 4K Whole Home PVR article.

If you’re still unable to use your remote, please contact us to arrange for a replacement. Charges may apply.