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My Fibe TV remote is not responding

There are several things that could be causing your remote to stop working.

Follow each one of these options until your issue is resolved:

  1. Turn on your TV.
  2. Press the STB button on your Fibe remote.
  3. Point your Fibe TV remote at your receiver.
  4. To test your remote, press the GUIDE button. The TV guide should display if your remote is working.

If you're still unable to use your remote, please contact us to arrange for a replacement. Charges may apply.