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Phone picking up background noise

If your PC Phone is picking up a lot of background noise and garble, you may have your internal microphone set as the default and not your headset.  For guidance on changing the default, please follow the steps below.

Follow these easy steps

  1. Plug in your USB headset before you boot up your PC or laptop for it to automatically recognize (detect) the headset device.
  2. In your PC Phone go to Settings (gear icon).
  3. Click the Audio tab
  4. Under USB Headset Adapter select your headset from the list.
  5. Ensure your headset is plugged in before you boot up each time and your computer will retain these settings.

Additional information

If you do not plug your USB headset in before you boot up your machine you will have to go into the Audio Device Settings and select the Headset each time.