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Reboot my Giga Hub modem

Using the power cable

  1. Remove the power cable from the wall outlet or power supply on the modem.
  2. Wait 30 seconds and reconnect the power cable.
  3. The lights on the front will blink as the modem goes through its start-up routine.
  4. Wait for the lights to finish cycling. The reboot is completed once the front lights on the modem are solid white.

Alternate method

  1. Press the power ring on the front of the modem.
  2. Select Yes on the modem information screen and press the OK button to confirm.
  3. The modem reboot is completed once the front lights on the modem are solid white.