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Ring sound going to headset and not PC speakers

When your headset is plugged into your computer, you may not hear when a call comes in as it rings in your headset. This setting can be changed.

Follow these easy steps

  1. Click on Settings
  2. Click on Audio Devices.
  3. Ensure that “Device to use for alerting sounds” on the PC Phone Client is set to use your speakers rather than the headset.

Any incoming call will now make a ringing sound on the PC speakers, when the call is answered all audio of the conversation will be through the headset.