When your headset is plugged into your computer, you may not hear when a call comes in as it rings in your headset. This setting can be changed.
Follow these easy steps
- Click on Settings.
- Click on Audio Devices.
- Ensure that “Device to use for alerting sounds” on the PC Phone Client is set to use your speakers rather than the headset.
Any incoming call will now make a ringing sound on the PC speakers, when the call is answered all audio of the conversation will be through the headset.