SupportInternet & email

We know you need to get up and running with your wireless device  This is normally supported through your cellular provider (example Bell Mobility) but if you’d like to use your Bell Aliant email on your Apple device, we can help you set it up  You simply need to add our settings into the email application.

To set up your email:

1. From the Apple device Home Screen tap Settings.
2. Tap Mail, Contacts, Calendars.
3. Tap Add Account.
4. Tap Other from the list of email providers.
5. Tap Add Mail Account.   

6. Enter your the following information:

   • Name: Enter the name you want to display in your outgoing emails i.e. John Smith
   • Email: Your Bell Aliant email address i.e.  [email protected]
   • Password: Your Bell Aliant email password
   • Description: Enter a description for your new account i.e. John’s Account
7. Tap Next.
8. Tap the POP heading and confirm your name, email address and description.
9. In the Incoming Mail Server section enter your Bell Aliant email settings:
   • Host Name: pop.bellaliant.com
   • User Name: Enter your Bell Aliant email address i.e. [email protected]
   • Password: Should already contain information,but if the field is empty, enter your Bell Aliant email password
10. In the Outgoing Mail Server section enter your Bell Aliant email settings:
    • Host Name: smtpa.bellaliant.net
    • User Name: If the  field is empty enter your Bell Aliant email address i.e. [email protected]
    • Password: Should already contain information,but if the field is empty, enter your Bell Aliant email password
11. Tap Next.
12. The Email app will respond with a Verifying message. 
13. Tap Yes on the message box: Cannot Connect Using SSL.  Do you want to try setting up your account without SSL?
14. Tap OK on the message box: The SMTP server “smtpa.bellaliant.com” is not responding.  Check your network connection ..."
15. On the New Account screen, tap Next
16. Tap Save on the new message box: This account may not be able to send or receive emails.  Are you sure you want to save?
17. On the Accounts screen locate and tap your new email account
18. In the Outgoing Mail Server section tap SMTP
19. In the Primary Server section tap smtpa.bellaliant.net
20. Server should be set to ON. If Server is turned OFF, Tap the Server ON/OFF switch.
21. Tap smtpa.bellaliant.net.
22. In the Outgoing Mail Server section, confirm your settings.
    • Host Name: smtpa.bellaliant.net
    • Password: Your Bell Aliant email password
    • User Name: If empty enter your Bell Aliant email address i.e. [email protected]
    • Use SSL: OFF 
    • Authentication: Password 
    • Server Port: 2225
23. Tap Done.
24. Tap Your account name in top left to go back.
25. Tap Done.