For quick reference, use the following checklist to turn off paperless billing. For more guidance, follow the detailed step-by-step instructions.
What you need before you start
- Your Electronic Bill log in information. If you do not have a username, visit our Register for Electronic Bill support article.
- Log in to My Services – Electronic Bill
- In the View Bill section click Switch to Paperless Billing
- Change Bill Delivery Method
Follow these easy steps
Go to My Services – Electronic Bill
Switch to Paperless Billing
- Click Switch to Paperless Billing
Change Bill Delivery Method
- Click Regular paper bill
- Click Submit