Save article

Scan for Spyware issues

What you need before you start

  • Shut down any programs that you currently have open. This will help to ensure that nothing conflicts with the spyware scan.
  • We recommend that while the spyware scan is running, you do not perform any other functions on the computer.

Follow these easy steps

  1. Open Internet Security Services 
  2. Click Anti-Spyware. If Internet Security Services is password protected, enter the password and click OK.
  3. Click Scan Now

     

     

  4. Performing a scan is simple.

    • We recommend to always scan the Local Disk (C:) place a check beside it, all items in your main C Drive will be scanned.

    • You can place a check beside Floppy Drive (A:) if you have a floppy disk in the drive that you wish to scan.

    • You can place a check beside any additional Drives that appear.

    • Please note that above the "Scan Now" button, you will notice the When spyware is found... drop-down list. We recommend that this be set to Quarantine. This means that if Security Services encounters a spyware, it will safely remove it.

    • Click Scan Now when you are ready to perform your virus scan.

    • Please be patient as the scan runs. Depending on the amount and type of data on your system, the length of time required for a scan to complete can vary
  5. Once the scan is finished, a summary pop-up window will appear. Click Close to return to the 'Scan Now' window.

  6. Click File then Hide to close Bell Aliant Security Services (but keep it active).