SupportBilling & My Account

You can add or change your TV channel packages in My Account. Make updates to your:

• Theme packages
• À  la carte channels
• Movie and specialty channels
• Premium sports packages

To change your TV channel packages:

1. Go to My Account.
2. Enter your email address and your password.
3. Select Log in. 

   Note: If you haven't registered for My Account, select the Register now button. You will need: 

   • Your Bell Aliant account number
   • The postal code where your services are currently installed

   For help registering, see our Register for My Account support article. 

   

4. The My Account overview page appears. Select Change TV channels.

   

5. The My programming screen appears with the base package tab selected. 

   

6. Select the category to add/change:
   1. Movie and series channels
   2. À la carte channels
   3. Sports channels
   4. Theme packs and Timeshifting channels
   5. Adult channels

      

7. Under the different TV categories, select the channels you wish to add/change. 

   

8. As you are making changes, you can select Preview to see your current and new channel line-ups. Once you finalize your TV changes, select Review changes to go to the next step.
9. The Review and submit changes screen appears. Review your changes and the terms of service, and ensure your email address is entered correctly. Then, select Accept terms and submit.