SupportInternet & email

We know you need to get up and running with your wireless device  This is normally supported through your cellular provider (example Bell Mobility) but if you’d like to use your Bell Aliant email on your Apple device, we can help you set it up  You simply need to add our settings into the email application.

For more guidance, follow the detailed step-by-step instructions.

What you need before you start

• Your Apple device (iPad, iPhone or iPod Touch) updated to the latest version of the mobile operating system (iOS).
• The device must be connected to the Internet.
• You need a Bell Aliant email address and password. If you do not know your email address or password, please contact us.  

Follow these easy steps

1. From the Apple device Home Screen tap Settings.
2. Tap Mail, Contacts, Calendars.
3. Tap Add Mail Account.

      

4. A list of mail service options will be provided. Tap Other.

   

5. Tap Add Account.

   

6. Enter your the following information:
   • Name: Enter the name you want to display in your outgoing emails i.e. John Smith
   • Email: Your Bell Aliant email address i.e.  [email protected]
   • Password: Your Bell Aliant email password
   • Description: Enter a description for your new account i.e. John’s Account
7. Tap Next.

   

8. Under the IMAP heading, tap the IMAP heading and confirm your name, email address and description.
9. In the Incoming Mail Server section enter your Bell Aliant email settings:
   • Host Name: imap.bellaliant.net
   • User Name: Enter your Bell Aliant email address i.e. [email protected]
   • Password: Should already contain information,but if the field is empty, enter your Bell Aliant email password
10. In the Outgoing Mail Server section enter your Bell Aliant email settings:
    • Host Name: smtpa.bellaliant.net
    • User Name: If the  field is empty enter your Bell Aliant email address i.e. [email protected]
    • Password: Should already contain information,but if the field is empty, enter your Bell Aliant email password
11. Tap Save.

    

12. The Email app will respond with a Verifying message.

    

13. Tap Yes on the message box: Cannot Connect Using SSL.  Do you want to try setting up your account without SSL?

    Note: It can take up to several minutes for the verification process to finish and the message box to appear.

    

14. Tap Yes if the Cannot Connect Using SSL.  Do you want to try setting up your account without SSL? message box reappears
15. Tap OK on the message box: The SMTP server “smtpa.bellaliant.net” is not responding.  Check your network connection ..."
16. On the New Account screen, tap Next
17. Tap Save on the new message box: This account may not be able to send or receive emails.  Are you sure you want to save?
18. On the IMAP screen, tap Save
19. On the Accounts screen locate and tap your new email account
20. In the Outgoing Mail Server section tap SMTP
21. In the Primary Server section tap smtpa.bellaliant.net
22. Server should be set to ON. If Server is turned OFF, Tap the Server ON/OFF switch
23. In the Outgoing Mail Server section, confirm your settings.
    • Host Name: smtpa.bellaliant.net
    • Password: Your Bell Aliant email password
    • User Name: If empty enter your Bell Aliant email address i.e. [email protected]
    • Use SSL: OFF 
    • Authentication: Password 
    • Server Port: 2225
24. Tap Done
25. Tap Account
26. Tap Advanced
27. Scroll down to Incoming Setting and set Server Port to 143
28. Tap the button with the name of your email account
29. Tap Done

>> You have successfully set-up email on your Apple mobile device!