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Change how notifications are sent

Notifications can be sent via email or text messages. You can change how notifcations are sent at anytime through the online portal.

Follow these easy steps

  1. Visit the home security portal.
  2. Enter your username and password and click Sign In.
    • Your username and password were provided by the technician during installation. If you do not have them, please call support at 1-855-777-4117.
    • You may be prompted to set up security questions. These questions are used to recover your password in case you forget it. Once they have been completed, click Save.
  1. Click on the System Tab.  
  2. A list of your home security devices and their current status will appear.
  3. Click on My Profile. The username of current site owner and associated information appear.
  4. Click on Change next to the field Send Alerts for sites I own to...  
  5. Enter the following information:
    • If you wish to add a new email address, enter the address into in one fields. 
    • If you prefer text message delivery, enter the ten digit mobile number with no spaces  and select the wireless service provider for that number from the dropdown. 
  6.  Once complete, enter your password and click Save.