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Disarm system while away from home

With NextGen Home Security™ you can safely disarm your home while away from home via online portal.  All you will need is access to an internet connection or a mobile data device. 

What you need before you start:

  • Access to an Internet connection
  • A computer or a mobile device 
  • Your username and password for the online portal

Follow these easy steps:

  1. Log into the online portal via 
  2. Enter your username and passcode and click Sign In.
  3. You may be prompted to set your Security Questions. These are important to complete for password recovery in case you forget your password. Once you have completed them, click on Save.
  4. The Summary screen appears.  The Red button indicates an Armed Stay or Armed Away status.  
  5. Click Disarm.  A message appears indicating status change is underway
  6. Once complete, the red button turns green with confirmation that disarm is now complete. If there is no motion in the home,  All Quiet will be displayed.