What is the Fibe TV app?
The Fibe TV app allows Fibe customers to enjoy live TV, on-demand content and recordings at home and on the go. Watch content on your smartphone, tablet, computer, Apple TV, AirPlay-enabled TVs, Android TV, Amazon Fire TV Stick Basic Edition (or higher) and Chromecast.
Key Fibe TV app features:
- Watch your TV programming
- See what’s trending at any time and easily search for shows
- Set, watch and manage recordings (Fibe TV and Satellite TV)
For Fibe TV customers
As a Fibe TV subscriber, you have access to up to 450 channels on the Fibe TV app. Watch content on your smartphone, tablet, computer, Amazon Fire TV Stick Basic Edition, Android TV, Apple TV (4thgeneration), AirPlay-enabled TVs and Chromecast™.
Fibe customers have access to additional features in the app:
Using the app as a remote
While at home, the app lets you use your device as a remote control to change channels, access your programming guide, search for programs, and send content to your TV. It also lets you watch, pause, fast forward and rewind live TV. After installing the app, you must pair your mobile device with your Fibe TV receiver to use your device as a remote.
Here’s how:
Make sure your mobile device is connected to your Bell Wi-Fi home network:
- Each Fibe TV receiver can be paired with 10 devices for use as a remote.
- You will need to set up the app for each individual Fibe TV receiver you have.
- The volume and power functions for your television are not available on the Fibe TV app.
*In order to access all your Fibe TV app content and features, please unselect “Hide IP address” in your Safari Privacy preferences and/or disable iCloud Private Relay for Safari, or use Google Chrome, Microsoft Edge or Firefox.
Send content from your device to your TV and back
The Fibe TV app allows you to start watching a show on your mobile device and finish it on your TV set. Conversely, you can also start watching a show on your TV set and finish it on your mobile device.
Installing the app
The Fibe TV app is free to download and is available for Bell and Bell Aliant Fibe TV customers as well as for Satellite TV and Fibe TV customers from Bell.
Supported devices:
- Android smartphones and tablets (OS 7.0+)
- Apple smartphones and tablets (iOS 12+)
- Apple TV, 4th generation or higher
- AirPlay on Apple TV and AirPlay-enabled TVs
- All versions of ChromecastTM
- Android TV: Sony Android TV, nVIDIA Shield, Xiaomi Mi Box
- Amazon Fire TV Stick Basic Edition or higher or higher
- Computer: Chrome, Firefox, Edge and Safari* browsers by visiting fibetv.ca.
*In order to access all your Fibe TV app content and features, please unselect “Hide IP address” in your Safari Privacy preferences and/or disable iCloud Private Relay for Safari, or use Google Chrome, Microsoft Edge or Firefox.
Requirements
- Fibe TV service with a PVR, Satellite TV service or or Fibe TV app service.
- My Account registration.
- Internet speed of 15 Mbps or higher is recommended (15 Mbps forFibe TV app subscribers).
- For Apple TV, Android TV, Amazon Fire TV Stick Basic Edition (or higher) and Chromecast™, Bell unlimited Internet is required to watch live TV. You can watch on-demand content and PVR recordings (where available) on TV devices with any Internet connection.
Once the app is installed, log in using your My Account username and password.
Note: The Fibe TV app cannot be operated on a device that has been tampered with (i.e., rooting or jailbreaking). The app does not support screen mirroring and screen casting from smartphones and tablets.
Apple | Android | Amazon | ChromecastTM |
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To cast Fibe TV content, download the Fibe TV app on your Apple or Android mobile device. Get the app for your Apple device Get the app for your Android device |
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Apple iPhone or iPad (iOS 12+) |
Android smartphones and tablets (OS 7.0 and higher)
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Amazon Fire TV Stick Basic Edition. |
Apple iPhone or iPad (iOS 12+) with an iTunes account. Set one up Android smartphones and tablets (OS 5.0+) with a Google Play account. Set one up All generations of ChromecastTM are supported. For the best experience, use generation 2 or higher. |
Locate the Fibe TV app in the App Store and sign in using your My Account username and password. Setting up Apple TV If you haven’t already set up your Apple TV, follow the instructions on how to complete the installation. Make sure you’re at home, and connected to the Internet account that is on the same bill as your TV service. Installing the Fibe TV app on your Apple TV device
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Locate the Fibe TV app in the Play store and sign in using your My Account username and password. Setting up an Android TV device If you haven’t already set up your Android TV device, follow the manufacturer's instructions on how to complete the installation. Make sure you’re at home, and connected to the Internet account that is on the same bill as your TV service. Installing the Fibe TV app on your Android TV
For issues with your Android TV device, check out the support sites below: |
Setting up the Amazon Fire TV Stick Basic Edition or higher If you haven’t already set up your Fire TV Stick Basic Edition or higher, follow the instructions on how to complete the installation. Make sure you’re at home, and connected to the Internet account that is on the same bill as your TV service. Installing the Fibe TV app on your Amazon Fire TV Stick Basic Edition or higher
For issues with your Fire TV Stick Basic Edition, check out the Amazon support site. |
Setting up ChromecastTM If you haven’t already set up your ChromecastTM, follow the instructions on how to complete the installation. Make sure you’re at home, and connected to the Internet account that is on the same bill as your TV service. Installing the Fibe TV app on your mobile device
For issues with your ChromecastTM, check out the Google support sites. |
Sharing the app on multiple devices
You can use the Fibe TV app on multiple devices at once. Simply install the app on each device and enjoy.
Things to remember:
- When connected to your home Bell Wi-Fi, you can have unlimited devices watching content simultaneously and unlimited devices registered.
- When not connected to your home Bell Wi-Fi, you can have three devices watching content simultaneously, but only one can be watching live content, and five devices registered.
- You can download a recording on only one device at a time.
- Once you download a recording, you can no longer watch it on another device with the app, but you still can watch it on your Fibe TV box.
- Rentals on mobile devices are only available on Android devices.
Using the programming guide
When you open the Fibe TV app, the programming guide will appear, giving you access to a wide range of options.
- To watch live TV on your device, simply tap a channel logo.
- To see detailed program information, tap a program name to display the Episode info tab.
Other functions:
- View programming up to 14 days in advance
- Use filters to view specific channels in the guide, such as Subscribed, HD only, Favourites, English only or French only.
- Search the guide based on live TV, series and more.
- Set favourites for quick access to your favourite channels (note: favourites are saved on the device and are not synced with your receiver or other devices).
Please note that the following channels are not available on the Fibe TV app:
- Accuweather
- Bloomberg
- Comedy Time
- Good Times
- Juicebox
- TVO Kids
Using the Fibe TV app
You can enjoy all of your content by downloading the Fibe TV app to your mobile device or by visiting tv.bell.ca with Google Chrome, Microsoft Edge, Firefox or Safari.* Internet Explorer does not support video playback.
*To access Fibe TV app content and features using Safari, please go to Safari > Settings > Privacy and unselect Hide IP address, and/or disable iCloud Private Relay on your Apple device. Alternatively, you can use the app with Google Chrome, Microsoft Edge or Firefox.
In addition to watching the Fibe TV app on your phone, tablet or computer, you can enjoy content on the following TV streaming devices:
- Amazon Fire TV Stick Basic Edition or higher
- Apple TV, 4th generation or higher
- AirPlay on Apple TV and AirPlay-enabled TVs
- Android TV: Sony Android TV, nVIDIA Shield, Xiaomi Mi Box
- Chromecast™
When watching the Fibe TV app on a TV streaming device, different content is available based on your location.
At home, connected to Bell Aliant Wi-Fi |
Away from home or on another Internet connection |
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Fibe TV customers |
Live TV, video on demand and recordings |
Video on demand and recordings |
Satellite TV customers outside of Ontario and Québec |
Video on demand and recordings |
Video on demand |
Learn about using the app on different devices:
Recordings and downloads
Using the app to manage recordings
The Fibe TV app gives you remote PVR features, letting you manage your PVR recordings from anywhere.
This feature is only available for Fibe and Satellite TV customers with a PVR. Satellite TV customers must have a 9241, 9400 or 9500 PVR that is plugged in and connected to the Internet.
When away from home, you must log in using your My Account username and password.
View step-by-step tutorials on using the following features:
- Set a new recording from your tablet or smartphone
- Set a new recording from your computer
- How to browse your recordings from your tablet or smartphone
- How to browse recordings from your computer
- How to alter a scheduled recording from your tablet or smartphone
- How to alter a scheduled recording from your computer
Using the app to watch recordings
You can now watch your recordings with the Fibe TV app on all your devices on which you use the app. Recordings will remain available for 60 days.
Things to note:
- If a channel is only available on a receiver, so are the recordings from that channel.
- If you extend your recording past the scheduled end time for a program, you can only view the extended portion of the recording on your receiver.
- You can only watch manual recordings with a receiver
- If you swap your PVR, recordings from your old PVR will no longer be available on the app.
- For Satellite TV customers: recordings are receiver specific. Ensure you have selected the correct receiver in order to access the recording you want to watch. After a recording is complete, it may take up to one hour for it to become available on your devices.
Using the app to download recordings
You can download PVR recordings with the Fibe TV app on your smartphone and tablet when you have access to Wi-Fi or a mobile network (must first be enabled). You can then watch the recordings offline wherever you are, even if you’re out of the country.
Download and Go is only available for Fibe TV customers.
This feature can be used with iOS (iOS 12+) or Android (OS 7+) smartphones and tablets.
Things to note:
- A recording can only be downloaded on one device at a time.
- Once you download a recording, you can only watch it with the device where it was downloaded or with your Bell TV receiver.
- If you delete a downloaded copy from a device, it will still be available to watch or download again.
- If you delete a recording from the PVR however, the downloaded copy will no longer be available.
- After 60 days, you can no longer download a recording.
- If you don’t have enough space to download a recording, you can:
- Delete older recordings or other files on your device.
- Download to an external SD card (Android only).
- Reduce the quality settings of the recording. This will also reduce data use and time to download. Learn how
- You do not have to be paired to a PVR to download a recording.
The Download and Go feature is only available to customers who have a PVR.