SupportTV

Your receiver may be too far from the Video Access Point (VAP).

To get a better signal:

1. Find your Video Access Point (VAP). This is the black wireless box often located near the modem.

    

   

    

2. Remove any items that could be causing interference with the signal (e.g. cordless phone, baby monitor, wireless headphones).

If the problem persists, please contact us for help.