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Optimize my Wi-Fi Speed

 

What affects Internet performance?

The first step in understanding a Wi-Fi issue is to determine if the problem is with the Internet or your home network.

Internet environment

The entire Internet environment is made up of the Internet and the home network. Each has its own performance challenges.

Internet environment

 

  • External Web
    The website or server you are trying to access may not be equipped to handle increased traffic or activity.
  • Bell network
    Our newest Fibe technology (fibre to the home) offers the fastest speeds.

Home network issues may include:

 

  • Device age and quality
  • Distance from the modem
  • Internet package and speed sharing
  • Neighbouring Wi-Fi interference

Troubleshooting performance issues

  • Running a modem speed test is the quickest way to understand if there is a network problem. If the speed test shows you are getting 100% of the speed your Bell Internet package offers, the network is not the issue.
  • Check to see if all websites are slow. If the slow speed is limited to one website, then it’s the website that is experiencing issues, not your Bell Internet service.
  • Once you know that the network is not the problem, you can move on to identifying possible issues in your home network.
 

Device age and quality

 

Distance from the modem

 

Internet package and speed sharing

 

Neighbouring Wi-Fi interference

 

Signal strength (5 GHz vs 2.4 GHz frequencies)

 

Testing Internet speeds