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Set up and use the Fibe TV app on Apple TV

 

What is the Fibe TV app on Apple TV and what do I need to use it?

The Fibe TV app is available for Apple TV, giving you access to your favourite Fibe and Satellite TV content.

Requirements

  • Fibe TV service with a PVR or Satellite TV service.
  • 4th generation Apple TV or newer. Ensure your Apple TV software is up to date. Learn how
  • My Account registration. Not registered for My Account? Learn how
  • Internet speed of 15 Mbps or higher is recommended
  • iTunes account. Set one up
  • HDMI cable (not included).

You can watch Bell TV content on Apple TV only from your home. If you try to watch Bell TV content when away from home, you will get an error message, even if you’re logged in to My Account on the Apple TV.

 

Setting up Apple TV and the Fibe TV app for the first time

 

Information for customers who ordered Apple TV from Bell

 

Troubleshooting the Fibe TV app on Apple TV

The steps below can help you when you experience the following issues :

  • Cannot watch content
  • App is frozen or not working

Steps to follow:

  1. First, ensure that your Apple TV is connected to your Wi-Fi and that your Wi-Fi is working. If you are experiencing issues with Wi-Fi, restart your modem to see if it resolves the issue.
  2. If the issue persists, then close the app completely by double clicking the TV icon on your remote and swiping your finger up on the remote’s touchpad.
  3. If the issue still persists, then restart your Apple TV.

Apple TV support from Apple

For issues with your Apple TV system, check out the Apple support site.