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Set up my email address on an iPad or iPhone with IMAP settings

We know you need to get up and running with your wireless device  This is normally supported through your cellular provider (example Bell Mobility) but if you’d like to use your Bell Aliant email on your Apple device, we can help you set it up  You simply need to add our settings into the email application.

For more guidance, follow the detailed step-by-step instructions.

What you need before you start

  • Your Apple device (iPad, iPhone or iPod Touch) updated to the latest version of the mobile operating system (iOS).
  • The device must be connected to the Internet.
  • You need a Bell Aliant email address and password. If you do not know your email address or password, please contact us.
  • In order to setup your email program on your computer or mobile device, you will need the following email settings:

    Incoming mail settings

     IMAP:  imap.bellaliant.net
     Port:  143
     Authentication:  Username (full email address) and password

    Outgoing mail settings

     SMTP:

     smtp.bellaliant.net

    Note: If you are attempting to access your email while over Bell Mobility's Network, you need to use Bell's outgoing mailserver (mail.1xbell.ca)

     Port:  You can keep your program set to the default ports.
     Authentication  None - Leave blank

Follow these easy steps

  1. From the Apple device Home Screen tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Mail Account.

    Tap Apple Mail COntacts Calendars    Tap Add Mail Account

  4. A list of mail service options will be provided. Tap Other.

    Tap Add Account and Other

  5. Tap Add Account.

  6. Enter your the following information:
    • Name: Enter the name you want to display in your outgoing emails i.e. John Smith
    • Email: Your Bell Aliant email address i.e.  [email protected]
    • Password: Your Bell Aliant email password
    • Description: Enter a description for your new account i.e. John’s Account
  7. Tap Next.

  8. Under the IMAP heading, tap the IMAP heading and confirm your name, email address and description.
  9. In the Incoming Mail Server section enter your Bell Aliant email settings:
    • Host Name: imap.bellaliant.net
    • User Name: Enter your Bell Aliant email address i.e. [email protected]
    • Password: Should already contain information,but if the field is empty, enter your Bell Aliant email password
  10. In the Outgoing Mail Server section enter your Bell Aliant email settings:
    • Host Name: smtp.bellaliant.net
    • User Name: You can leave this blank 
    • Password: You can leave this blank
  11. Tap Save.

  12. The Email app will respond with a Verifying message.

  13. Tap Yes on the message box: Cannot Connect Using SSL.  Do you want to try setting up your account without SSL?

    Note: It can take up to several minutes for the verification process to finish and the message box to appear.

  14. Tap Yes if the Cannot Connect Using SSL.  Do you want to try setting up your account without SSL? message box reappears
  15. On the New Account screen, tap Next
  16. Tap Save on the new message box: This account may not be able to send or receive emails.  Are you sure you want to save?
  17. On the IMAP screen, tap Save
  18. On the Accounts screen locate and tap your new email account
  19. Tap Advanced
  20. Scroll down to Incoming Setting and set Server Port to 143
  21. Tap the button with the name of your email account
  22. Tap Done

Additional information

If you plan to use your email on multiple devices (e.g. computers, tablets, smart phones), all email programs will need to be set up with IMAP settings.