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Temporarily suspend your service

Keep your TV, Internet and Home phone services and save if you're closing up your cottage or heading south for the winter.

  • Avoid the cost of reconnection
  • Choose your service restart date and we'll automatically reconnect it 
  • Keep the same phone number and directory listing
  • Continue using your calling card

We can suspend your services for:

  • A minimum of 1 month
  • A maximum of 11 months

Please note: Your services need to be activated for at least 30 days before they can be put on temporary suspension again.

Order Now Contact Us

To change the start or end date of a suspension that you already requested, please call 1 888 214-7896.

If you have problems restoring your services, please contact technical support or repair.

Want your alarm system to work when your phone service is off?

Just let us know when you request your phone service suspension.