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Using my video equipment – Bell Smart Home

How to use my stream video recorder (SVR or CSVR)

Quick installation guide

Pre-installation checklist:

  • Streaming video recorder (included)
  • AC power adapter (included)
  • High-speed Internet (DSL, fibre optics, cable) connected by Ethernet
  • Login information for your service

Installing the streaming video recorder (SVR):

If applicable, please disarm your security system.

  1. Using an Ethernet cable, connect the SVR to the network.
  2. Connect the SVR’s AC power adapter and plug it into a non-switched outlet. Wait for the status LED on the front of the SVR to turn solid green.
  3. Add the SVR to the service. You can either:
  4. Select the SVR from the video device list. You can also type in its MAC address, which you’ll find on the bottom of the device.
  5. Follow the on-screen instructions to finish adding the device. You may associate cameras to the device from the website.

To update the firmware on your streaming video recorder:

  1. Log into
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the video device to update.
  5. Click Video Device Info.
  6. In Firmware Version, click Update Firmware to send the update to the video device.

Frequently Asked Questions

The SVR/CSVR must have an Internet connection to stream video from the website or the app.

The SVR/CSVR must be on the same network as the cameras. Typically this requires the SVR and the cameras to be connected to the same router.

NOTE: If the router is configured as an access point, the SVR/CSVR and cameras may be able to connect. The SVR/CSVR will not work if the camera and the SVR/CSVR are not at the same physical location, connected only over the Internet.

Video that is saved to the SVR122/CSVR126 cannot be manually deleted. This is to ensure that important data isn’t removed from the SVR122/CSVR126. When the hard drives are full, video will be automatically overwritten, a full day at a time, in a first in/first out basis.

Both the SVR and the CSVR must have an Internet connection to stream video using the website or the app.

You can also watch video without an Internet connection by connecting a monitor to the HDMI port on the SVR/CSVR. A USB mouse is also required to navigate the local interface.

The ADC-SVR122 supports up to eight cameras
The ADC-CSVR126 supports up to sixteen cameras.
1 TB of video, which is roughly 20 days of recording with four cameras recording in HD at 30 fps.
2 TB of video, which is roughly 40 days of recording with four cameras recording in HD at 30 fps.

How to watch live video from the cameras

How to view or download saved videos

How to protect or delete video clips

How to configure Video Analytics for Smart Video

How to adjust Video Motion Detection settings

How to set up, pause and resume a recording schedule

How to reconnect your PoE cameras

How to reconnect your indoor and outdoor cameras

How to reconnect your doorbell cameras