There are several things that could be causing problems with your wireless TV.
Please check the following to resolve your issue:
- Wait for Connecting to your receiver to appear on screen.
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When the instruction screen appears, press and hold the WPS button for more then 5 seconds.
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Within 2 minutes to press the OK button on your receiver or you will need to repeat step 2 again.
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Wait for the Connected message to appear on your TV screen.
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Reboot your HD receiver to complete the pairing process.
- Poor signal (2 bars or less): Remove any items (e.g. cordless phones, baby monitors, wireless headphones) that could be causing problems and / or reboot your VAP by unlplugging its power cord for 30 seconds and then plugging the cord back in.
- Moderate signal: Remove any items (e.g. cordless phones, baby monitors, wireless headphones) that could be causing problems.
- Good signal: Reboot your modem by pushing its power button or by unplugging its power cord. Wait 30 seconds and push the button again or plug its power cord back in.
- Find your Fibe modem.
- Reboot your modem by unplugging the power adapter from the wall.
- Wait 30 seconds and then plug the power adapter back in.
- Reboot your receivers by unplugging the power adapter from the wall.
- Wait 30 seconds and then plug the power adapter back in.
If you are still having problems, please repeat these steps again or contact us for help.