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Troubleshoot modems, connections & Wi-Fi
Most popular articles
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My service is not working
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Test your Fibe speeds
Check your Fibe upload and download speeds
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Using Wi-Fi pods
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Slow wireless or connection issues with my Wi-Fi Extender
Get advice about how to improve download speeds on your Wi-Fi Extender.
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Find my Wi-Fi network name and password
Learn how to find your network name and password so you can use them to connect to Wi-Fi.
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Fibe Wi-Fi modem (R3000): Find your network name and password
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Set up Wi-Fi on my modem
Find out how to turn on your modem's Wi-Fi capability.
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Fibe Installation
Learn the details on your Fibe installation
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Dial-up number lookup
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Connect my Xbox One to Wi-Fi
Find out how to connect your Xbox One to Wi-Fi
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Setting up a Dial-up Internet Connection on Windows 7
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Connect my Windows XP computer to Wi-Fi
Learn how to connect your Windows XP computer to Wi-Fi.
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Connect my Android smartphone or tablet to Wi-Fi
Learn how to connect to your Android device to Wi-Fi.
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Using the Bell Wi-Fi app
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Connect my Mac computer to Wi-Fi
Learn how to connect your Apple computer to Wi-Fi.
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Why do I have a single network name (SSID)?
Bell’s Whole Home Wi-Fi merges network names (SSIDs) to optimize and steer devices across your wireless Internet network.
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Troubleshoot my Wi-Fi connection
Find out how to maximize your internet download speeds.
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How to get maximum speeds from my Gigabit Fibe Internet services
Find out how to maximize your Gigabit internet speeds
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Test your High-Speed Internet speeds
Check your High-Speed upload and download speeds
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How to log in to the Bell Wi-Fi app
Learn how to log in to the Bell Wi-Fi app using your My Account credentials