SupportInternet & email
Troubleshoot modems, connections & Wi-Fi
Most popular articles
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My service is not working
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Troubleshoot slow speeds and connection issues
Get advice about how to improve download speeds.
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Test your Fibe speeds
Check your Fibe upload and download speeds
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Find my Wi-Fi network name and password
Learn how to find your network name and password so you can use them to connect to Wi-Fi.
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Test your High-Speed Internet speeds
Check your High-Speed upload and download speeds
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Find my Wi-Fi network name and password (Home Hub 3000)
Learn how to find your network name and password so you can use them to connect
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Reboot your modem
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Access your Home Hub 3000 modem settings (only accessible from your home)
Learn how to access your Home Hub 3000 modem settings
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Using Whole Home Wi-Fi pods
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Use WPS to connect devices to my Wi-Fi network on my Home Hub 3000
Learn how to connect your devices to your Wi-Fi network using WPS
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I need to know my Bell Internet username and password
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Fibe Installation
Learn the details on your Fibe installation
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Troubleshoot my Wi-Fi connection
Find out how to maximize your internet download speeds.
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Find the adminstrator password for my Home Hub 3000
Find out how to retrieve the password for your Home Hub 3000
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Improve Wi-Fi connection on my Home Hub 3000 modem
Learn how to use the Wi-Fi optimizer on your Home Hub 3000 to improve your Wi-Fi connection.
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Using the Bell Wi-Fi app
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How to log in to the Bell Wi-Fi app
Learn how to log in to the Bell Wi-Fi app using your My Account credentials
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Change the administrator password on my Home Hub 3000 modem
Find out how to change your administrator password on your Home Hub 3000 modem.
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Reset my Home Hub 3000 modem to factory settings
Find out how to reset your Home Hub 3000
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Stay connected during a power outage with your Home Hub 3000
Find out how to stay connected during a power outage