By default the Purchase PIN number is set to 1234. We recommend that you change the Purchase PIN if you wish to limit who is able to make rental purchases in your home.
To change your Purchase PIN number:
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Press the MENU button on the Fibe TV remote.
MENU button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the right-arrow button on the remote to scroll to Settings.
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the down-arrow button on the remote to scroll to Parental Controls.
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Press the OK button. The Parental controls screen appears.
OK button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the down-arrow button on the remote to scroll to Reset PIN.
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Press the OK button. The PIN Management screen appears.
Note: If you you have not already set a Parental Control or Purchase PIN enter 1234 for bothOK button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Press the OK button to select Change PIN. The PIN Management - Manage Security Questions - Enter PINs screen appears.
Note: If you have not already set a Parental Control or Purchase PIN, enter 1234 for both.OK button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the up and down-arrow buttons on the remote to select 3 specific questions on the Manage Security Questions – Select Questions screen
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the left-arrow button on the remote to scroll to Answer Questions.
Note: If you forget your PIN number at any time in the future, you will be prompted to answer these questions to reset your PIN.Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Press the OK button to select a question.
OK button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the number number buttons on your remote to enter the answer to your first question.
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Use the down-arrow button to scroll down the list. Repeat steps 11 and 12 until you have provided answers for all 3 questions.
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the left-arrow button to scroll to Save Answers.
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Press the OK button on the remote to save your changes
OK button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the down-arrow button on the remote to scroll to Purchase PIN on the Change PIN - Pick PIN screen.
Arrow buttons
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Press the OK button and use the number buttons to enter your existing Purchase PIN.
OK button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.
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Use the number number buttons on the remote to:
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Enter a new 4-digit PIN, and
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Re-enter the PIN to validate it
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Press the EXIT button to watch TV.
EXIT button
Your remote may look different. To see all remotes, view our Learn what the buttons on my Fibe remote do article.