SupportFibe TV
Fibe TV
Most popular articles
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My service is not working
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Install my Fibe TV equipment
Learn how to install your Fibe TV equipment
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'Television signal has been lost. Please try viewing another channel ...' error message
Find out how to troubleshoot the 'Television signal has been lost' error message.
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Move my receiver to a new location
Find out how to move your existing TV receiver to a new TV.
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TV is showing snowy, blue, or black screen
Find out how to fix your TV if it shows a snowy, blue, or black screen.
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'Quit client' error message
Find out how to troubleshoot the 'Quit client' TV error message.
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Pair my Bluetooth remote to my 4K Whole Home PVR
Find out how to pair your Bluetooth Slim remote to your 4K Whole Home PVR
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Learn the connections and LED lights on my 4K Whole Home receiver
Learn what the LED lights and connections on your 4K Whole Home receiver do.
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Program my Bluetooth Slim remote
Learn how to progra your Bluetooth Slim remote to control your TV
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Reset my Fibe Slim remote to factory default
Learn how to reset your Fibe TV Slim remote to factory default settings
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Reboot your modem
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Set up and use the Fibe TV app on the Amazon Fire TV Stick Basic Edition
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Get a complete list of Fibe TV channels
Find out how to get a complete list of channels available with the Fibe TV service.
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Troubleshoot the Fibe TV app
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Program my remote to control my TV and receiver
How to program your Fibe remote to control functions such as TV volume and power.
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Move my wireless receiver to a new location
How to move the wireless receiver so you can watch TV from a different location
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TV is showing a red X
Find out how to start watching TV again when your TV is displaying a red X
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Reboot your receiver
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Check the battery level of my Bluetooth Slim remote
Find out how to check the battery level on your Bluetooth Slim remote.
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My Fibe remote is not responding (Motorola remotes)
Get advice about how to fix your Fibe remote.
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Amazon Prime Video on Fibe TV
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Set up and use the Fibe TV app on Apple TV
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1 TV is showing snowy, blue or black screen on all channels
How to fix the problem of 1 TV showing snowy, blue or black screens on all channels
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Watch a show that has previously aired
Find out how to watch a show that has previously aired
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My Fibe remote is not responding
Get advice on how to fix your Fibe remote.
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Change input source for my TV
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On Demand channel list
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Change input source
How to change the input source on your TV
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Pair a receiver in the Fibe TV app
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Watch Netflix content on my Fibe receiver
Learn how to access your Netflix account on your Fibe receiver
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TV is not displaying the channel content full screen or shows black bars
Find out how to enlarge the Standard Definition (SD) broadcast image to display a full-screen image on a High Definition (HD) TV
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Poor signal strength on wireless receiver
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Fibe TV app and how to use it
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YouTube on Fibe TV and how to I use it
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Purchase a pay-per-view event
Find out how you can purchase a pay-per-view movie or event.
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Check how much space is available on my PVR
Find out how much disk space is left on your PVR.
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Program the LAST button to take me back to the last channel I viewed
Learn how to set up the LAST button on your Fibe remote so it brings you to the channel you last watched.
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'Registration failed', 'Duplicate Registration' or 'Registration already in use' error messages
Learn how to troubleshoot common registration errors.
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Connect my home theatre or other audio/video equipment to my 4K Whole Home PVR
How to connect your home theater systems and other audio/video equipment to your 4K Whole Home PVR.
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Find the free preview channels
Find out which channels are available on free preview
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Install your Bluetooth Remote Kit
Learn how to install your Bluetooth Remote Kit
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TV is taking a long time to change channels
Find out how to change channels faster
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Replace my Fibe battery
Learn how to replace your Fibe battery
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Program your Bluetooth Remote Kit to control your TV
Learn how to program your Bluetooth Remote Kit
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Wireless TV Troubleshooting
Find out how to resolve problems with your wireless tv
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Block TV viewing by day and / or time of day
Learn how you can restrict TV viewing by day of the week and / or time of day.
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Move my receiver to a new location using HDMI cable
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Turn on closed captioning and described video with the Fibe TV app on Android TV
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Change my receiver's resolution to 4K
How to change the resoluition of your 4K Whole Home PVR to display 4K content
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Block adult and restricted content from my TV
Find out how to block access to adult and restricted TV shows in your TV Guide.