SupportFibe TV

Learn how to install your Fibe TV equipment

Find out how to troubleshoot the 'Television signal has been lost' error message.

Find out how to move your existing TV receiver to a new TV.

Find out how to fix your TV if it shows a snowy, blue, or black screen.

Find out how to troubleshoot the 'Quit client' TV error message.

Learn how to reset your Fibe TV Slim remote to factory default settings

Learn how to progra your Bluetooth Slim remote to control your TV

Find out how to download the Disney Channel app on your Apples or Android devices.

Find out how to get a complete list of channels available with the Fibe TV service.

How to program your Fibe remote to control functions such as TV volume and power.

How to change the input source on your TV

Find out how to pair your Bluetooth Slim remote to your 4K Whole Home PVR

Find out how to watch a show that has previously aired

Learn what the LED lights and connections on your 4K Whole Home receiver do.

Get advice about how to fix your Fibe remote.

Find out which channels are available on free preview

Find out how to check the battery level on your Bluetooth Slim remote.

Learn how to playback previously recorded shows on your PVR.

Find out how to start watching TV again when your TV is displaying a red X

How to fix the problem of 1 TV showing snowy, blue or black screens on all channels

Find out how you can purchase a pay-per-view movie or event.

Find out how to restart a show already in progress from the beginning even if you missed the start time.

Get advice on how to fix your Fibe remote.

Find out how to download the Global Go app on your Apples or Android devices.

Learn how to access your Netflix account on your Fibe receiver

How to move the wireless receiver so you can watch TV from a different location

Learn how to watch Crave on your television.

Find out how to enlarge the Standard Definition (SD) broadcast image to display a full-screen image on a High Definition (HD) TV

Learn how to troubleshoot common registration errors.

Learn how to add or change your TV channel packages in My Account.

Find out how to download the YTVGO app on your Apples or Android devices.

Find out how much disk space is left on your PVR.

Learn how to dim the LED lights on the front panel of my 4K Whole Home PVR

Find out how to check the battery power on your remote.

Learn how long you have left to watch your on-demand rental.

Learn how to cancel a scheduled recording on your PVR.

Learn how to replace your Fibe battery