SupportFibe TV

Learn how to install your Fibe TV equipment

Find out how to troubleshoot the 'Television signal has been lost' error message.

Find out how to move your existing TV receiver to a new TV.

Find out how to fix your TV if it shows a snowy, blue, or black screen.

Find out how to troubleshoot the 'Quit client' TV error message.

Get advice on how to fix your Fibe remote.

Find out how to set up and use the Stingray music app on my smartphone or tablet.

Learn how to progra your Bluetooth Slim remote to control your TV

Find out how to download the Disney Jr app on your Apples or Android devices.

Find out how to download the HistoryGo app on your Apples or Android devices.

Find out how to download the TreehouseGO app on your Apples or Android devices.

Find out how to download the Disney Channel app on your Apples or Android devices.

Find out how to download the Global Go app on your Apples or Android devices.

Find out how to download the YTVGO app on your Apples or Android devices.

Find out how to restart a show already in progress from the beginning even if you missed the start time.

Find out how to get a complete list of channels available with the Fibe TV service.

How to change the resoluition of your 4K Whole Home PVR to display 4K content

Find out how you can set up a PIN so that it is required to make pay-per-view or on-demand purchases.

Learn how you can prevent your recording from being deleted until you erase it from your PVR.

Learn how to switch your TV receiver's languge to English or French.

Find out how you can purchase a pay-per-view movie or event.

Learn how to program your Bluetooth Remote Kit

How to program your Fibe remote to control functions such as TV volume and power.

Learn how to download the Crave GO app on your Android device.

Learn how to cancel a scheduled recording on your PVR.

Get advice about how to fix your Fibe remote.

Learn how to change the Purchase PIN for your pay-per-view and on-demand purchases.

Find out what to do when your TV prompts you to enter a Parental control PIN

Learn how to find channels in your On Demand library.

Find out how to block unrated content from displaying in your TV guide.

Find out how to go back to the last channel you recently viewed.

Learn how to download the Crave app on your Apple device.

Learn how you can change the end-time for a recording.

Find out more information on movie services and how to watch them on Fibe TV