SupportBilling & My Account

You can make changes to many of your services online in My Account; including your:

• Bell Aliant bundle
• TV (equipment and channels) 
• Internet (plans, email addresses and passwords) 
• Home Phone (calling features and long distance plans)

To make changes to your services - in My Account:

1. Go to My Account.
2. Enter your email address and your password.
3. Select Log in. 

   Note: If you haven't registered for My Account, select the Register now button. You will need: 

   • Your Bell Aliant account number
   • The postal code where your services are currently installed

   For help registering, see our Register for My Account support article. 

   

• The Overview screen appears. In the My Services section, select the service you want to update:
  • Bell Aliant bundle
  • TV
  • Internet
  • Home Phone

  Note: In this example we've selected Home Phone - Add/remove calling features.

  

• Follow the instructions on the form to complete your change.