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Reset my Home Hub 3000 modem to factory settings

Resetting your Home Hub 3000 modem to its original factory settings might be necessary when your modem does not appear to be working properly. Resetting the modem will erase all personalized settings.

To reset your Home Hub 3000:

  1. Press and hold the Reset button on the side of the modem for at least 30 seconds.

  2. The Power light will flash red 5 times to indicate the process has started.

  3. Open a web browser and follow the online instructions.