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TV is showing a red X

There are several things that could be causing this.

Follow each of these options until your issue is resolved:


Check the cabling on your receiver


Reboot your receiver


  • Press and hold-down the green POWER button on the front of your TV receiver for 5 seconds (until the red, green, and blue lights come on).
  • Wait a few minutes for the reboot to take place. You may see a black screen during this time.
  • Once the reboot completes, content from the channel that you last viewed appears.

If the problem persists, please contact us for additional help.