SupportBilling & My Account
Billing support
All articles
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Temporarily suspend your service
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Update my auto-pay credit card details
Learn how to update your auto-pay credit card details if your card has expired or you are changing cards.
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Switch to paperless billing
Learn how you can switch from a paper bill to paperless billing.
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Find a copy of a past bill
Learn how you can find a bill from a previous month.
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What does Bell Aliant's local residential forbearance application mean to me?
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Turn off e-bill
Learn how to turn off paperless billing and switch back to a paper bill.
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Set up pre-authorized payments
Learn how to set up automatic payments using My Account.
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Update my billing address
Learn how to update your billing address, for your paper bill delivery, in My Account.
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Payment agencies
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Pay my bill
Learn how you can pay your bill online from My Account.
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Check my account balance
Learn how to check your account balance online in My Account.
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Not receiving my paperless bill email notification
Find out why you may not be receiving your paperless bill email notification and how you can get it.
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See my bill payment options
Learn about the different ways you can pay your Bell Aliant bill.
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Residential concerns and complaints
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Pay my bill during a Canada Post work stoppage
Learn how to pay your bill in the event of a Canada Post work stoppage
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Cancel a service