Most popular articles
Delete your Voicemail messages
Learn how to delete your Voicemail messages after you have listened to them.
Learn how to redirect your incoming calls to another phone number of your choice.
Learn how to get a second phone number - with it's own distinctive ring - for your existing phone line.
Set up and use voicemail (including voicemail to email)
Learn how to set up voicemail, change the number of rings, change password, delete your messages and check your voicemail while away from home
Change the Voicemail message waiting indicator
Find out how to turn voicemail-waiting indicators on and off.
Check your Voicemail messages when away from home
Learn how to listen to your Voicemail messages when you are away from home.
Learn how to send a voice message to multiple people without having to call.
3-Way Calling (*71)
Learn how to add a third person to your call with 3-way calling.
Busy call return (*66)
Find out how to get notified when a busy line is free.
Find out how to get notified that you have an incoming call when you are already on the phone.
Call Trace (*57)
Learn how to help protect yourself and your family from troubling or harassing phone calls.
Get a copy of your Voicemail as an email attachment
Find out how to receive emails with an audio attachment of your Voicemail message.
How to set up Call Screen (available in Nova Scotia only)
Find out how to redirect calls from up to twelve telephone numbers that you specify.
Use the Voicemail-to-Email Web Portal
Find out how to log in to and use the voicemail-to-email portal - to listen to, reply to and forward your messages.
Find out how to see who is calling before you answer your phone.
Call block (*67)
Learn how to protect keep your telephone number private when placing a call.
Change the number of rings before voicemail answers
Learn how to set the number of rings your phone makes before Voicemail answers your calls.
Last Call Return (*69)
Using Last Call Return (*69)
Delete a Voicemail
Find out how to delete your voicemail messages.