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Switch to paperless billing

Have a Business Account? Learn about switching to paperless billingfor business.

Setting up paperless billing in My Account is easy to do.

You get an email notification when your secure bill is ready to view online. You can also set up a reminder email notification to arrive one week before your bill payment is due.

To switch from a paper bill to paperless billing:

  1. Go to My Account.
  2. Enter your Email address and your Password.
  3. Select Log in.

    Note: If you haven't registered for My Account select the Register now button. You will need:

    • Your Bell Aliant account number
    • The postal code where your services are currently installed

    For help registering see our Register for My Account support article. 

    IMAGE: My Account Log in Page

    • In the My Bill section, select Switch to paperless.

      Image: Switch to paperless

    • The Confirm paperless billing preferences screen appears:
      1. Select Change address if you need to update your paperless bill email notification address.
      2. Leave the check mark in the Send me a payment reminder 1 week before my bill is due checkbox, if you wish to receive a payment reminder email notification.
      3. Select the checkbox to remove the checkmark if you do not wish to receive the payment-reminder email notification.
      4. Select Submit to confirm your paperless billing preferences.

      Image: Switch to paperless

    • The Please confirm your email address screen appears:
      1. Verify that your email address is the one you want to use to receive your paperless bill email notification.
      2. Select Continue to confirm.


      Note: We will send you an email that asks you to confirm we are using the correct email address. Open this email and select Confirm to complete your paperless billing set-up.


      Image: Confirm billing preferences

    • The Switch to paperless - Confirmation screen appears. Select Back to My Account to go back to the main My Account screen.


      Image: Paperelss confirmation