SupportTV
TV Troubleshooting
All articles
-
My service is not working
-
Message that mentions error code 101
Message that mentions error code 101
-
TV is showing snowy, blue, or black screen
Find out how to fix your TV if it shows a snowy, blue, or black screen.
-
Learn the connections and LED lights on my 4K Whole Home receiver
Learn what the LED lights and connections on your 4K Whole Home receiver do.
-
TV is showing a red X
Find out how to start watching TV again when your TV is displaying a red X
-
Wireless TV Troubleshooting
Find out how to resolve problems with your wireless tv
-
'Quit client' error message
Find out how to troubleshoot the 'Quit client' TV error message.
-
'Registration failed', 'Duplicate Registration' or 'Registration already in use' error messages
Learn how to troubleshoot common registration errors.
-
Prompted to switch to HD channel
Find out what to do when your TV prompts you to switch to an HD channel
-
'All HD streams are in use' error message
Find out how to troubleshoot the 'All HD streams are in use' error message
-
TV is taking a long time to change channels
Find out how to change channels faster
-
'All TV Services are in use' error message
Find out what can cause an “All TV Services are in use” error message and how you can troubleshoot it
-
My Pay-Per-View rental is not playing
Learn why you may be unable to play your pay-per-view rental.
-
Prompted for parental control PIN when trying to watch TV
Find out what to do when your TV prompts you to enter a Parental control PIN
-
TV is not displaying the channel content full screen or shows black bars
Find out how to enlarge the Standard Definition (SD) broadcast image to display a full-screen image on a High Definition (HD) TV
-
'4K content is unavailable on this receiver ...' error message
Find out why you are receicing the error message '4K content is unavailable on this receiver ...''
-
Change input source for my TV