SupportTV
TV Troubleshooting
All articles
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My service is not working
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TV is showing snowy, blue, or black screen
Find out how to fix your TV if it shows a snowy, blue, or black screen.
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Message that mentions error code 101
Message that mentions error code 101
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'Quit client' error message
Find out how to troubleshoot the 'Quit client' TV error message.
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TV is showing a red X
Find out how to start watching TV again when your TV is displaying a red X
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Learn the connections and LED lights on my 4K Whole Home receiver
Learn what the LED lights and connections on your 4K Whole Home receiver do.
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Wireless TV Troubleshooting
Find out how to resolve problems with your wireless tv
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TV is not displaying the channel content full screen or shows black bars
Find out how to enlarge the Standard Definition (SD) broadcast image to display a full-screen image on a High Definition (HD) TV
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Prompted for parental control PIN when trying to watch TV
Find out what to do when your TV prompts you to enter a Parental control PIN
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'Registration failed', 'Duplicate Registration' or 'Registration already in use' error messages
Learn how to troubleshoot common registration errors.
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Change input source for my TV
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'All HD streams are in use' error message
Find out how to troubleshoot the 'All HD streams are in use' error message
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'All TV Services are in use' error message
Find out what can cause an “All TV Services are in use” error message and how you can troubleshoot it
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Prompted to switch to HD channel
Find out what to do when your TV prompts you to switch to an HD channel
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TV is taking a long time to change channels
Find out how to change channels faster
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My Pay-Per-View rental is not playing
Learn why you may be unable to play your pay-per-view rental.
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'4K content is unavailable on this receiver ...' error message
Find out why you are receicing the error message '4K content is unavailable on this receiver ...''