SupportTV
Receivers and remotes
Most popular articles
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Install my Fibe TV equipment
Learn how to install your Fibe TV equipment
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Message that mentions error code 101
Message that mentions error code 101
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TV is showing snowy, blue, or black screen
Find out how to fix your TV if it shows a snowy, blue, or black screen.
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Move my receiver to a new location
Find out how to move your existing TV receiver to a new TV.
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Program my remote to control my TV and receiver
How to program your Fibe remote to control functions such as TV volume and power.
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Reboot your modem
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Pair my Bluetooth remote to my 4K Whole Home PVR
Find out how to pair your Bluetooth Slim remote to your 4K Whole Home PVR
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Learn the connections and LED lights on my 4K Whole Home receiver
Learn what the LED lights and connections on your 4K Whole Home receiver do.
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Reset my Fibe Slim remote to factory default
Learn how to reset your Fibe TV Slim remote to factory default settings
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'Quit client' error message
Find out how to troubleshoot the 'Quit client' TV error message.
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My Fibe remote is not responding
Get advice on how to fix your Fibe remote.
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Reboot your receiver
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TV is showing a red X
Find out how to start watching TV again when your TV is displaying a red X
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My Fibe remote is not responding (Motorola remotes)
Get advice about how to fix your Fibe remote.
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TV is not displaying the channel content full screen or shows black bars
Find out how to enlarge the Standard Definition (SD) broadcast image to display a full-screen image on a High Definition (HD) TV
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Change input source
How to change the input source on your TV
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Prompted to switch to HD channel
Find out what to do when your TV prompts you to switch to an HD channel
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Set my receiver's resolution
Find out how to set the resolution of your Fibe receiver to display High Definition (HD) on your HD-capable TV.
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1 TV is showing snowy, blue or black screen on all channels
How to fix the problem of 1 TV showing snowy, blue or black screens on all channels
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Change the on-screen language of my receiver
Learn how to switch your TV receiver's languge to English or French.