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Phone line
All articles
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My service is not working
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Fix issues with no dial tone
Find out what to do if there is no dial tone on your phone line.
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Temporarily suspend your service
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Stay connected during a power outage to your fibre-to-the-home phone service
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Fix issues with noise or static on my line
Find out what to do if you have noise or static on your line
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Find numbers using directory assistance
Find out how to find numbers using directory assistance.
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Stop receiving telemarketing calls
Find out what to to prevent calls from telemarketers.
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Wiring: A Do It Yourself Guide
Wiring a new phone jack in my home
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Activate a hospital phone
Find out how to activate the phone line in your hospital room.
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Get a limited or non-published phone number
Find out how to get a limited or non-published phone number
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Copper network decommissioning
Bell Internet is decommissioning our copper network and expanding fibre to the home.
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Stop receiving obscene calls
Find out what to do if you are receiving obscene phone calls.
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Stop phone calls with frequent hang ups
Find out what to do if someone keeps calling and hanging up.
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Stop receiving reoccurring calls from a fax machine
Find out what to do if you keep getting calls from a fax machine.
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Test my Fibe Home Phone battery
Learn how to check whether your Fibe Home Phone's battery should be replaced.
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Fix issues with dropped calls
Find out what to do if your calls keep getting disconnected.
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Wiring for High-Speed Services
Wiring your home for High-Speed Internet
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New area codes in Canada
New area codes help to meet the increased demand for phone numbers. Learn more about area codes coming soon in Canada.